FORUM OBJECTIVE

The Trade and Tourism Forum aims to delve into the pivotal role of quality management in the tourism sector, recognizing it as a linchpin for successful tourism development. Through insightful discussions, the forum will delve into:

• The significance of good management in service organizations and tourism enterprises.
• The impact of changing consumer behavior on market dynamics.
• The skills required for choosing, maintaining, and developing human resources in the tourism industry.

Tourism is one of the world’s most labour intensive industries. The quality of the tourism product is therefore not only dependent on the quality of the natural resources tourists ask for, but on the quality of the people working in the tourism industry. Today, quality is more than ever a guarantee for successful tourism development. Good Management in service organisations and tourism enterprises certainly qualify as strategic success factors of destinations and regions, foremost a consideration for the dynamics of markets in terms of changing consumer behaviour and skills in choosing, maintaining and developing of human resources are required.

EXECUTION
This program will be delivered in the form of presentations, open discussions thus availing an opportunity for participants to interact with influential practitioners in the field of education. Videos will be used to illustrate and reinforce the issues discussed.

TARGET AUDIENCE

All stakeholders in the tourism trade space, including County executives in tourism departments.

YOUR INVESTMENT
The fee is $1800 per person (Exclusive of TAX). This fee covers facilitation fee, certificate of participation, writing materials, handouts, tea & snacks and lunch for the training period. This cost does NOT cover participants with transport and accommodation.

Fee Payments must be made prior to the travel date.
For more information on the program, kindly contact: – Jacky on 0722741293 or email jacky.nyandeje@gmail.com or info@ethicsandintegrity.org